Privacy Policy

1. Introduction
At Steve Financial Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the personal and financial data of our clients, website visitors, and partners in compliance with the Protection of Personal Information Act (POPIA) and other relevant regulations.

2. Information We Collect
We may collect the following types of information:

Personal identification information (name, ID number, contact details)
Financial information (income, bank account details, credit history)
Transaction and loan application information
Communication records (emails, calls, SMS)
Website usage data (cookies, analytics)

3. How We Use Your Information
Your information is used to:

Assess loan applications and manage accounts
Provide customer support and communicate updates
Comply with legal and regulatory obligations
Improve our services and website functionality
Protect against fraud and unauthorized transactions

4. Data Sharing and Disclosure
We may share your information with:

Credit bureaus and financial institutions for loan assessment
Regulatory authorities for compliance purposes
Service providers assisting us in providing our services

We never sell your personal information to third parties.

5. Data Security
We implement reasonable technical and organizational measures to protect your data from loss, unauthorized access, and misuse. Access to personal data is restricted to authorized personnel only.

6. Your Rights
Under POPIA, you have the right to:

Access your personal information
Request correction of inaccurate information
Withdraw consent for processing (where applicable)
Lodge a complaint with the Information Regulator

7. Cookies and Website Tracking
Our website may use cookies or similar tracking technologies to improve user experience. You can choose to disable cookies in your browser, but some functionality may be affected.